Technical Support and Advice

No call centre and no automated menu system...

We provide technical support by phone, email, chat or remote login/demo for all our services including software we develop for you and our products. We also offer advice and technical support for non-Kutana software, and general IT consultancy focusing on the legal sector.

• Technical Troubleshooting - not just for software written by Kutana but for off-the-shelf products too, such as Microsoft Word and Outlook.
  We identified in 30 minutes the cause of a problem that had defeated in-house development staff for 2 days.
• IT Advice - we advise firms on all aspects of software and IT development.
  Draw on 18 years of experience consulting for some of the country's top law firms.

You can always find someone who will offer support, but how many will continue to assist you in finding a solution, regardless of the piece of software or hardware that caused the problem? We're ready to bounce ideas around and make suggestions on how you can solve your IT problems, whatever they may be. If we can't help, we try to point you towards someone who can.

What our clients think:

• "brilliant" (Prince Evans)
• "a textbook example of customer service" (Julian Holy)
• "We quickly built a very good working relationship" (Dechert)

See our Standard Terms and Conditions for pricing details.